Shipping & Returns
Customer satisfaction is very important to us. Simply put, if you're not happy, neither are we.
Shipping
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Delivery to European countries within 14-18 days
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To America within 14-18 days
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To Georgia within 3-5 days
Product Exchange and Return
If the product does not suit the customer, is damaged or has a defect, the customer has the right to exchange or return the product within 14 days. Exchange or return will be accepted only if the product is undamaged and has its original packaging.
Returns
Product Exchange and Return
If the product does not suit the customer, is damaged or has a defect, the customer has the right to exchange or return the product within 14 days. Exchange or return will be accepted only if the product is undamaged and has its original packaging.
Please send us an email directly at mamberproject@gmail.com to let us know that you would like a refund.
Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item.
If your refund is approved, the credit will automatically be applied to your credit card or original payment method within 3 business days.
The supply fee will be deducted from the total amount.
Delivery return
We recommend that you return the item in its proper packaging, use a “signed for” delivery method, and obtain proof of postage. Do not destroy or throw away any product, even if it is faulty, until it has been reviewed by us.
You will be responsible for paying your shipping costs to return your item. Shipping costs are not refundable.
Please note that we will not be responsible for any taxes/duties on returned items.